This guide provides details on how to find the pick-up location for any tour you have booked with us. Please refer to your booking confirmation to check which tours you are scheduled for. If you cannot locate your confirmation, feel free to contact us.

All tours depart on time, so please ensure you arrive at the meeting location by the designated time.

For private tours, transfers, or tours exclusively for cruise ship passengers, meeting locations and times may vary. If you have any questions, please reach out via phone, email, or live chat.

The following Chasing Lights tours depart from the Bus Terminal inside Tromsø Havn Prostneset:

📍 Address: Samuel Arnesens gate 5
The main entrance is located opposite Clarion Hotel The Edge. Upon entering, remain on the ground floor and follow the signs to the Bus Terminal. We meet on the ground floor, outside under the roofed section.
​

📍 Coordinates: 69.6472209, 18.9603404
📍 Google Maps Location: Click here
​

The meeting point is indoors on the ground floor of Tromsø Havn Prostneset.

Alternatively, the Bus Terminal can also be accessed via the side entrance near the waterfront.

Tours operated by Tromsø Arctic Reindeer Experience (Sami Reindeer Experience) also depart from Prostneset Bus Terminal. Follow the same directions as above.

Tours operated by Norwegian Travel also depart from Prostneset Bus Terminal. Follow the same directions as above. This includes:

Tours operated by Brim Explorer depart from Kaigata 6, next to Skarven Kro Restaurant. This includes:

📍 Coordinates: 69.646971, 18.957246
📍 Google Maps Location: Click here

Tours operated by Hermes II depart directly by the boat on Pier 12, sea side Kystens Hus, Stortorget 1. This includes:

📍 Coordinates: 69.651346, 18.960058
📍 Google Maps Location: Click here