Will I get a refund or a free trip if we do not see the Northern Lights?

We will literally go the extra mile to maximize your chances of seeing the Northern Lights, by doing our best to find clear sky. However, we incur the same costs every night for drivers, tour guides, cars, fuel, equipment, food, insurances, taxes, etc., no matter if we get to see the Aurora or not, that’s why we can’t provide refunds or free tours if we are unlucky.